Frequently asked questions

Can I use Beautitude products in the shower?

Our Bath Salts can only be used in a bath, but our scrubs can be used as long as you have some water to rinse.

Are Beautitude products vegan? Yes! What is Beautitude animal testing policy?

As a PETA-Certified, cruelty-free brand, we’re proud to say we have never and will never test on animals. We also make it a point to work with cruelty-free, third-party vendors.

I am having problems signing in to my Beautitude account.

We apologize for the inconvenience! Please try to reset your password and see if that solves the problem. If not, please contact us at info@beautitude.ca.

How long does it take to process my order?

Most orders take up to 3 business days to process(processing time does not include weekend days). Orders placed on Saturday and Sunday will be processed the following Monday. All purchases are subject to credit authorization prior to processing. Only authorized purchases may be processed and shipped.

How can I check if my order was processed?

Log in, then go to “My Orders” located on the left frame. You’ll see all your Beautitude orders along with their status and UPS tracking numbers.

How can I receive coupons and discounts for Beautitude products?

Are you signed up? If not sign up here. We send exclusive coupons periodically to our VIP members for very special savings! Also, we do giveaways, so you could win great prizes! Make sure to follow us on social media to get all the new details.

I live outside Canada. Where can I find Beautitude products?

Great news! We are so excited to help you get some Beautitude in your day that we are now shipping worldwide.

I am a beauty blogger, or I am a store propriortier that's very interested in working with Beautitude.

We would love to hear from you! Please send your inquiry to info@beautitude.ca

What is your return and exchange policy?

Beautitude would like you to be satisfied with your purchase. If you would like to return or exchange a product, please see our return policy here.